FAQ on e-gift vouchers

How do I make a purchase with an e-Gift Voucher?
Simple!

• Go to www.flipkart.com and select the items you want to purchase.
• When you are ready to checkout, click "Proceed To Pay", the same as our regular checkout.
• Select the "Pay By e-Gift Voucher" Option.
• Enter your 16-digit Voucher Number and the corresponding 6-digit PIN number when prompted.
• If the amount of your e-Gift Voucher doesn't cover your order total, you will be prompted to select an additional payment method.

IMPORTANT: Funds will be deducted from your e-Gift Voucher at the time you place your order. In case of any adjustment or cancellation at a later stage, we will (re)issue funds as credit to your voucher.

Does an e-Gift Voucher expire?
Yes. All e-Gift Vouchers expire 1 year from the date of their issue.

Can I use promotional codes with e-Gift Vouchers?
Yes, by all means!

Is there a limit on how many e-Gift vouchers I can use on a single order?
You can use a maximum of 3 e-Gift Vouchers per order.

What Terms & Conditions apply to e-Gift Vouchers?

• The Flipkart.com e-Gift Voucher (e-GV) can be redeemed on Flipkart.com only when the seller is WS Retail
• e-GVs cannot be used to purchase other e-GVs
• One or more e-GVs can be redeemed against an order. e-GVs can also be clubbed with applicable Flipkart.com promotional codes
• If the order value exceeds the e-GV amount, the balance must be paid by Credit Card / Debit Card / Internet Banking / ATM Card
• If the order value is less than the amount of the e-GV, the outstanding balance (after deduction of order value) will reflect under e-GV balance in the My Account section e-GVs and unused portions of e-GVs expire 1 year from the date of issue
• e-GVs cannot be redeemed for Cash or Credit but are transferable
• Flipkart.com is not responsible if an e-GV is lost, stolen or used without permission
• You can combine and use a maximum of 3 e-Gift Vouchers per order e-GVs cannot be redeemed against CoD Orders